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Customer Service |
We take pride in developing close working relationships with our customers.
We are committed to 100% overall customer satisfaction in quality, value, and service.
We are flexible enough to give individualized service, yet large enough to
have inventory and sources to supply the needs of our broad and diverse
base of customers. Through our in house and field training programs our staff
has gained a wealth of knowledge to better assist you. To meet the diverse requirements
of our customers, Spectrum offers a wide variety of services.
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- Spec-Fax MSDS and C of A fax-on-demand
- Bi-coastal shipping facilities for fast delivery
- Technical services representatives
- Regulatory affairs department
- Integrated Quality (IQ) Program
- MSDS meeting 16-section ANSI format with SAFETY INFO
- Safety labeling
- Extensive inventory on both coasts
- Lot Sequestration
- Customized bar coding on shipping containers
- Safer shatter proof packaging for liquids at no extra cost
- Special square plastic bottles maximize shelf space
- Semi-bulk and bulk quantities
- Ever-expanding product line
- Custom manufacturing of solutions, solvents and intermediates
- Unique, hard-to-find items
- Special laboratory testing capabilities
- Contract laboratory testing
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