Serving Compounders Since 1971
This website is the responsibility of Spectrum Pharmacy Products, Inc. which can be contacted by mail at 777 Jersey Avenue. New Brunswick, NJ 08901-3605 USA, Attention: Marketing Department; or by e-mail at marketing@SpectrumRx.com. The Web server on which this Web site is housed is owned and maintained by Spectrum Pharmacy Products, Inc. ("Spectrum", "we", "us" or "our", which terms shall also include our Affiliates. "Affiliates" means any entity that directly or indirectly controls, is controlled by, or is under common control with us. "Control" for purposes of this definition, means direct or indirect ownership or control of more than 50% of the voting interests of the subject entity)
1. Our Commitment to Protecting Your Privacy
The following policies apply to www.SpectrumRx.com.
Spectrum is not responsible for the privacy
practices or the content of any other Web sites that are
hyperlinked to or from spectrumrx.com.
2. Information we collect from you
You can browse SpectrumRx.com and our
online catalog without disclosing any information about
yourself. However, to receive access to the site's advanced
features and services, we ask that you register by providing
certain personal information.
3. Why we collect data from you
Personal information is collected from you in order to provide, improve and ensure delivery of customer service, including optimization of ordering processes, communication of new services and personalization of how our content is presented to you.
Registration — You can browse our website and
online catalog without revealing any personal information.
However, if you wish to access more advanced features and
services within our website, we ask that you register by
providing certain personal information. This information may
include but is not limited to your name, Spectrum account
information, telephone number, e-mail address and credit card
number. Spectrum uses this information to give you access to
the following benefits:
The information you provide when you register is used only for the above purposes and to determine site activity and usage trends.
4. Session Tracking and "Cookies"
Please note: The "session ID" is assigned to each session. If you visit SpectrumRx.com and leave for any reason, your ID will have changed when you return. If you were a logged-in Registered User for the previous session, any items you placed in your Shopping Cart will be saved for you. If you were not logged in, those items will be lost.
5. Data Collected During Ordering
If you wish to order products on SpectrumRx.com, you will be asked for Contact Information (your name, phone number and e-mail address), your Shipping Address, Billing Address and Method of Payment (either a valid Spectrum Account Number or a Credit Card Number). All pages on this Web site have encryption protection. However, some pages to which you link from this site may not be encrypted. We store all personal data in a private database that is not connected to the Internet. The Billing Address and Method of Payment is used only by Spectrum to secure payment for your order. Your Contact Information and Shipping Address may be shared with a product's manufacturer, if the product is shipped directly from the manufacturer. Order information will not be used for unauthorized purposes.
6. Data Security
This site uses Secure Socket Layer encryption in the transmission of all information. All pages on this Web site have encryption protection. However, some pages to which you link from this site may not be encrypted. Spectrum stores all personal and financial data in a private database that is not connected to the Internet. Although no systems or safeguards can be guaranteed as foolproof, our databases are protected from unauthorized access by firewalls, passwords and other mechanisms.
7. Your Consent
Any information provided to us by site visitors in purchase orders, registration forms, and surveys will be used only for the authorized purposes stated herein. We do not sell or otherwise provide any of this information to mailing list companies or other similar database organizations.
You may also choose to receive promotional literature via e-mail or postal mail. Consent to receive such information may be obtained through "opt-in" forms on the Spectrum website. Receiving such information from Spectrum without "unsubscribing" from future communications will also be considered by Spectrum as consent to continue such communications.
If you wish to be removed from our database, you can call 800-370-6231, or e-mail us at Marketing@SpectrumRx.com, or unsubscribe to any specific email communication. If you tell us that you do not wish to have this information used as a basis for further contact with you, we will respect your wishes.
8. Marketing of New Features and Promotional Information
Occasionally, Spectrum may wish to inform you of new features
of the site, special product promotions, contests or other
Certain areas of the site will inform you of how to take advantage of any contests, promotions, publications, and special benefits which may be offered from time to time. These areas may require you to provide personal information, such as but not limited to your name, address, contact information and/or purchasing history. This information may be used to determine your eligibility and may be provided to Spectrum vendors whose products may be of interest to you.
9. Contacts from Spectrum
Spectrum may need to contact you for sales information,
customer service or technical support. Please contact us if
you do not wish us to continue contacting you for any of these purposes.
10. Your rights and contacting us
a. General rights
You have the right (subject to various exceptions and in accordance with data protection legislation in your country) to access certain Personal Data held about you and correct any inaccuracies. We may charge a reasonable fee for the processing of any data access request in accordance with data protection legislation in your country. You also have the right to raise a complaint about our processing with the data protection regulator in your jurisdiction.
b. Right to opt out of direct marketing
You have the right to ask us not to process your Personal
Data for direct marketing purposes. You can exercise your
right to prevent such processing by indicating that you do not
consent to direct marketing at the point at which we collect
your Personal Data. You can also exercise the right at any
time after we have collected and used your Personal data for
direct marketing purposes by:
i. following the opt out instructions contained in the relevant communications; or
c. Updating information
We will take reasonable steps to try and ensure that your Personal Data is accurate. To help us do this, please notify us of any changes to your Personal Data.
d. Contacting us
Spectrum Pharmacy Products, Inc.
or by e-mail at Marketing@SpectrumRx.com
or by phone 800-370-6231